Ai Articles

Insights and resources on ai from our experts.

How Generative AI Is Reshaping Teamwork: Insights from a Groundbreaking Study
April 7, 2025Nikolaos Antonakakis

How Generative AI Is Reshaping Teamwork: Insights from a Groundbreaking Study

A new NBER study reveals how AI boosts performance, bridges expertise gaps, and enhances social connection—challenging traditional ideas of collaboration.

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How AI is Transforming Customer Service in 2025
March 16, 2025Nikolaos Antonakakis

How AI is Transforming Customer Service in 2025

Customer service has undergone a remarkable transformation in recent years, with artificial intelligence (AI) playing a pivotal role in reshaping how businesses interact with their customers. In 2025, these technologies have matured to deliver experiences that are more efficient, personalized, and satisfying than ever before.

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